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FAQ

PRODUCTS

We are happy to provide samples for testing, simply reach out to orders@spicewallabrand.com and someone from our team will be happy to assist.

Container size varies but we offer some combination of quart and/or half-gallon plastic jars as well as a bulk 15x15x8 poly lined box.  Fill weights vary by spice based on density.

Yes, all but three! We adhere to a strict and robust allergen safety program in our factory. Our Modena Balsamic Rub, Chaat Masala and Tandoori Masala do contain trace amounts of gluten from wheat or barley. This is processed on some shared equipment, which we sanitize and test for allergens after each run.

We are not certified kosher, but our spices are free of unlisted ingredients and our facility is meat, nut, dairy and egg free.

Yes, we are a peanut free facility! We do not process nuts in our facility and we only purchase ingredients that have already been tested. We also have an allergen safety protocol that is followed during the production of your spices.

SETTING UP AN ACCOUNT AND ORDERING

We are always here to help!  For any questions about your order shoot an email to orders@spicewallawholesale.com and someone will be in touch.

To purchase products to sell in your store (at a wholesale price) please visit our shop on our preferred retailer Faire!

If you'd prefer to order retail products for wholesale directly from us, please email orders@spicewallawholesale.com.

Don’t worry, we’ve got you!  Simply reach out to customercare@spicewallawholesale.com with your order number and any photos you can share and we will take care of it right away!

Only one employee can be the location admin, with access to changing payment details. Other employees may create their own accounts for ordering and reordering.

For single jar orders we can typically get your order shipped in 48-72 hours, however for larger orders and anything in bulk sizes please allow 5-7 business days for production prior to shipping.  If more time is needed someone from our team will be in touch.

SHIPPING & BILLING

Shipping will be calculated at checkout.

Currently we only ship within the United States

We are happy to offer our Asheville area customers local pickup at our factory:
829 Riverside Dr. Suite 110
Asheville, NC 28801